Platform

Hello!

From 24 March 2026, new users will set up two-factor authentication (2FA) when creating a Zinc account. This adds an extra layer of security and helps keep your data and your candidates’ data safe.

What you need to know

• New users: Anyone signing up from 24 March must set up 2FA during registration
• Existing users: No change for now — we’ll share a rollout plan soon
• Login methods: 2FA applies to all standard logins (email and password, Google, LinkedIn)
• SSO users: No change if you use Okta, Google Workspace, or Azure AD

What’s new

We’ve designed 2FA to balance security with a smooth experience:

• Recruiters and customers: Choose an authenticator app or SMS
• Candidates: SMS
• Flexible recovery: Clear options if something goes wrong

Common issues, solved:

• Didn’t get a code? Use Resend
• Entered the wrong number? Select Edit and update it (check the country code)
• Lost access to your device? Contact Support — we’ll verify your details and help you regain access

You can find more detailed guidance in our new help centre articles below.

Learn more

Warm regards,