I used the template happy now?
Title: Add above and keep titles short and to the point. If the update relates to a specific check or region then ensure that is mentioned
E.G Re-usable ID and right to work checks
One sentence summary of the change and it's benefit to users
E.G. If a candidate has recently completed an ID or right to work check that is still valid they can simply re-use this check as apposed to going through the whole flow again.
What you need to know (Include if specific guidance is needed following any regulatory/compliance updates or if a customer needs to take immediate action)
E.G
- Candidates can now re-use a previous ID check
- In order to reuse a check the candidate must log in to Zinc using the same account and the ID used must still be in date
Whats new (Include for major releases to further state the value or provide more information on specific changes)
E.G
- Zero setup required. There’s nothing you need to enable; candidates simply log in to their existing Zinc account and will automatically be offered any eligible checks to reuse.
- For the smoothest experience, send recheck invitations to a candidate’s personal email address to make it easier for them to access their existing Zinc account and reuse past checks.
Use the below button to link out to relevant knowledge base articles/blogs etc (where possible keep to a single link however if multiple links are needed then ensure each button is appropriately labelled):
