Hi ,

August was a month of cutting out manual steps! A few integration improvements landed too, so reports and documents move between systems without anyone needing to click "download" and "upload" in between.

What we shipped in August

Faster education checks
We've automated part of our education checks process. When we need extra information from a candidate after they've submitted their check, 8/10 times they're notified as soon as the need arises and can upload what's needed directly to their profile — no manual handling required on our side. This means faster turnaround on these checks with less back-and-forth.

Automatic PDF delivery to Greenhouse
Once a candidate's check reaches a final state, we now send the PDF report straight into Greenhouse. Recruiters using Greenhouse no longer need to download the report and upload it themselves, so nothing goes missing because a step got skipped. Enable it from the Integrations page if you use Greenhouse.

Clearer CV Check mismatches
The CV Check summary now shows every mismatch in a table, with the CV, candidate, and referee values side by side, plus a link that jumps straight to the flagged reference. Previously this was a single "mismatch found" warning, so recruiters had to open each reference to see what had actually changed.

Reference activity timeline updates
The activity timeline now shows more detail on declined references, bounced referee emails, references reset to "requested," and unresponsive referees, so recruiters can see what's happening without digging.

Employment verification fraud indicator
A new badge on the report flags when the name used to submit employment verification details doesn't match the candidate's name.

Automatic resets for name & DOB mismatches in ID checks for DBS
Remarkably, in 10% of ID checks, the name or date of birth a candidate gives doesn't match their identity document. Sometimes it's a typo, sometimes just a shortened name or initials.

We have introduced this automatic and recruiter-led reset process to automatically identify and help solve these problems. And provide more powerful tools to help your candidates get through the process:

Smaller updates worth knowing about:

• ID verification reliability: fewer unnecessary resubmissions and failures, thanks to background improvements to how we run identity checks.

Coming soon

• DBS identity confirmation step: an update to part of the ID verification flow for DBS checks. Expected soon.
• Direct DBS integration: a direct connection to the DBS for criminal record checks, cutting out the third party currently in between.

Many thanks,

The Zinc product team