https://www.notion.so/zinc-work/Zinc-s-Tone-of-Voice-and-Writing-Guidelines-257b5fdbc0bc8037aedbe43e21773fe3?source=copy_link

Title: Add above and keep titles short and to the point. If the update relates to a specific check or region then ensure that is mentioned

E.G Re-usable ID and right to work checks

One sentence summary of the change and it's benefit to users

E.G. If a candidate has recently completed an ID or right to work check that is still valid they can simply re-use this check as apposed to going through the whole flow again.

What you need to know (Include if specific guidance is needed following any regulatory/compliance updates or if a customer needs to take immediate action)

E.G

•  Candidates can now re-use a previous ID check
• In order to reuse a check the candidate must log in to Zinc using the same account and the ID used must still be in date

Whats new (Include for major releases to further state the value or provide more information on specific changes)

E.G

• Zero setup required. There’s nothing you need to enable; candidates simply log in to their existing Zinc account and will automatically be offered any eligible checks to reuse.
• For the smoothest experience, send recheck invitations to a candidate’s personal email address to make it easier for them to access their existing Zinc account and reuse past checks.

Use the below button to link out to relevant knowledge base articles/blogs etc (where possible keep to a single link however if multiple links are needed then ensure each button is appropriately labelled):

Learn more

In a stunning turn of events that industry insiders are already calling “the most unpredictable Thursday ever,” Rikki van Berkel has reportedly staged a lightning-fast takeover of the company’s technical control room and declared themself the new Chief Technology Officer.

Witnesses describe the moment as “a coup conducted with the efficiency of a well-optimised script and the swagger of someone who actually reads all the documentation.”

What you need to know 

According to early (and very confused) reports:

• Rikki allegedly entered the office carrying nothing but a laptop, a mug of cold coffee, and the kind of confidence only someone with admin access should have.
• By noon, systems had been reorganized, a new architecture diagram appeared on every monitor, and someone swears they heard Rikki whisper, “I am root now.”
• The previous CTO is said to be “fine, just slightly stunned,” and currently recovering from diagram-induced whiplash.

Whats new

The company has not yet issued an official statement, but several employees have already pledged allegiance in exchange for proper documentation and fewer meetings.

Analysts predict that under Rikki’s rule, productivity may rise—
but so will fear of unexpected refactors.

Learn more

What you need to know

• Candidates can now re-use a previous ID check
• In order to reuse a check the candidate must log in to Zinc using the same account and the ID used must still be in date

Whats new?

• Zero setup required. There’s nothing you need to enable; candidates simply log in to their existing Zinc account and will automatically be offered any eligible checks to reuse.
• For the smoothest experience, send recheck invitations to a candidate’s personal email address to make it easier for them to access their existing Zinc account and reuse past checks.

If a candidate has recently completed an ID or right to work check that is still valid they can simply re-use this check as apposed to going through the whole flow again.

What you need to know

• Candidates can now re-use a previous ID check
• In order to reuse a check the candidate must log in to Zinc using the same account and the ID used must still be in date

Whats new 

• Zero setup required. There’s nothing you need to enable; candidates simply log in to their existing Zinc account and will automatically be offered any eligible checks to reuse.
• For the smoothest experience, send recheck invitations to a candidate’s personal email address to make it easier for them to access their existing Zinc account and reuse past checks.

Learn more

Big ole day

If a candidate has recently completed an ID or right to work check that is still valid they can simply re-use this check as apposed to going through the whole flow again.

Whats new

• Quicker submissions. Reusing a check saves candidates around 7 minutes per check.
• Zero setup required. There’s nothing you need to enable; candidates simply log in to their existing Zinc account and will automatically be offered any eligible checks to reuse.
• For the smoothest experience, send recheck invitations to a candidate’s personal email address to make it easier for them to access their existing Zinc account and reuse past checks.

Learn more

You can now view candidates emails directly from their profile or the progress panel. This makes it easy to spot typos and find contact details quickly.

Whats new

First point: and some more information

Second point: and some more info

Third point: and some more info

What do you need to do now/differently/to use this feature (delete as appropriate)

Step by step guide on how this feature should be used

Test email 2.